x
all questions login
General DNS & Domains Dyn Email Update Clients Dyn Developer

I have a free account, I log in to my account almost every day and access the domain over the Internet from outside the local network 3 times a week. Why does it say "Oh no! Your account is running on empty." and what can I do to prevent it from expiring other than paying for a Pro account?

more ▼

asked Mar 19 at 08:48 PM

jusjolly\'s gravatar image

jusjolly
1 1 1 1

10|600 characters needed characters left

3 answers:

I do not think that this message expresses your account being near to expiration. Where exactly does "it" say this? I never heard about this message, so can't give any recommendation. Could it be that it is a joke from a 3rd party? The terminology sounds rather strange.


Edit:
Ah, do you mean this? https://www.dyndns.com/account/cart/
This simply means you checked your cart (shopping basket) at DynDNS, but it is empty, as you didn't put anything in. Just this!

You mixed up "account" and "cart" then.


Edit:

Here's a screen capture: http://i52.tinypic.com/wspffl.png – jusjolly

Hmm, according to the menu on the left this seems to be displayed at this URL. Could it be that you have absolutely no services defined, no hostnames, no Internet Guide, nothing?

Try to visit this URL to see your hostnames. If there are none, add one to see if the other message disappears.


Edit:

Here's what my account information says (private info blurred)

So, the original message seems to be a bug. Simply ignore it.


Edit:

Looks like I'll be losing my dynamic address again. I wish dyndns would just come right out and say, "We only offer 30 days of free access," instead of promising us a free account then deleting it without any indication of why.

As I initially said, I do not think that this message expresses your account being near to expiration. I rather treat this as a bug of their website program. If you didn't receive a warning e-mail (check your spam folder too!), your account does not expire. And the wording of the message does not suggest that it is about expiration, not at all.

They say what they say on their website, and their reputation doesn't allow to do something different. What do you think, how quick would they disappear from the market with such business practices you insinuate? One month? A quarter? A year?

more ▼

answered Mar 19 at 09:01 PM

RotBlitz\'s gravatar image

RotBlitz ♦
27.8k 4 14 94

Here's a screen capture: http://i52.tinypic.com/wspffl.png

Mar 20 at 03:21 AM jusjolly

Here's what my account information says (private info blurred): http://i55.tinypic.com/2r43ju0.jpg

Mar 21 at 01:40 AM jusjolly

Looks like I'll be losing my dynamic address again. I wish dyndns would just come right out and say, "We only offer 30 days of free access," instead of promising us a free account then deleting it without any indication of why.

Mar 21 at 10:30 PM jusjolly

There's one thing I forgot to do and I apologize for it: thank you for trying to help me when no one else would.

Mar 22 at 01:35 AM jusjolly
10|600 characters needed characters left

OK, so you pay for a Pro account for one month, then you can cancel and keep one free domain running. That was difficult information to find on the site, not just for me it appears.

more ▼

answered Feb 23 at 04:57 AM

synthetic\'s gravatar image

synthetic
-9

10|600 characters needed characters left

I am having this same problem. My (free) account must have expired and I can't get it up and running again. My account shows that I have no hosts available. When I try to add a host, it shows that my account is "running on empty." Is it still possible to use the free service? If so, is there documentation someone on how to achieve this? Thank you.

more ▼

answered Feb 22 at 06:45 PM

synthetic\'s gravatar image

synthetic
-9

There's even a sticky post - http://www.dyndnscommunity.com/questions/21580/from-dyn-what-happened-to-free-accounts.html - if that doesn't help then please ask your own question.

Feb 22 at 06:47 PM Cry Havok ♦
10|600 characters needed characters left
Your answer
osqa.question.ask.tags.preview.show

© 1998-2011  Dynamic Network Services Inc.  -  Legal Notices  -  Privacy Policy  -  Contacts     

Powered by Qato