How to checkout a hostname that isn't appearing in cart?

Hi, I'm trying to add a new webhop to my account. It says my new site is not active, and I must 'checkout to activate.' However, when I click that link, it says my shopping cart is empty.

How do I activate a site that isn't in my shopping cart?

asked Feb 22 at 08:21 AM

$carangil\'s gravatar image$

carangil
11 ● 1 ● 1 ● 2

Folks - no "me too" type answers without providing confirmation that you've added the WebHop to your cart.

Feb 22 at 10:52 AM Cry Havok ♦

4 answers:

oldest newest most voted

Sorry everyone. We had a problem in our billing system this morning that affected shopping cart additions.

The official status posting is here:

http://status.dyn-inc.com/dyndns/204/dyndnscom-cart-addition-problem/

answered Feb 22 at 04:36 PM

$cvonwallenstein\'s gravatar image$

cvonwallenstein ♦♦
427 ● 30 ● 44 ● 57

You selected "Add WebHop", entered the redirection URL and then selected "Add to Cart"?

answered Feb 22 at 08:56 AM

$Cry Havok\'s gravatar image$

Cry Havok ♦
51.7k ● 13 ● 26 ● 222

There seems to be a problem. Just tried it and after pressing "Add to Cart" I got:
"System Error - A system error has occurred and has prevented us from completing your request. An error report has automatically been generated and sent to DynDNS for analysis. You may wish to try your request again; if you still receive the error, you may contact support. We apologize for the inconvenience."

Feb 22 at 11:13 AM RotBlitz ♦

This occurs not only with WebHops, but also with Host with IP address. Seems to be a general error. I'm sure they are already working on this. I don't understand why people can't read error messages, else it should have been really clear for them.

Feb 22 at 11:22 AM RotBlitz ♦

Works perfectly for me right now. Probably already fixed.

Feb 22 at 12:00 PM Cry Havok ♦

0	Same problem here, did you find a solution ? more ▼ 51 characters / 9 words answered Feb 22 at 09:30 AM $yokolokoecw\'s gravatar image$ yokolokoecw 1 Did you try the process I outlined? Feb 22 at 09:40 AM Cry Havok ♦ add new comment 10\|600 characters needed characters left