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I noticed an error in my update client that started a few days ago indicating trouble with my login info or hostname. So I signed in manually to check it out, and my hostname that I've had for years is gone. It tells me I have no hostnames registered. Since I've had this hostname for so long I can't simply reregister it, because I picked the name back in the day when Dyn was a decent company and actually offered some decent name choices. I want my hostname back!

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asked Jan 13 at 06:18 AM

Zaphod0414\'s gravatar image

Zaphod0414
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3 answers:

fftir and zaphod,

please email me with your username and logs (if you have them) so I can look into this.

Mike

Community Manager, Dyn

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answered Jan 17 at 07:51 PM

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mtaylor ♦♦
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Where would I send this information to? Have you provided an email address somewhere that I am missing? I'm not seeing any mechanism to contact you (or anyone else) either through this forum or at http://dyn.com. This is why I resorted to posting on a community forum to begin with.

Jan 20 at 07:29 AM Zaphod0414

See Mike's user profile where it displays his address - mike-AT-dyn.com

Jan 20 at 08:21 AM Cry Havok ♦

I'm not seeing that anywhere in his profile. I'll try the address you've provided.

Jan 21 at 01:53 AM Zaphod0414
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It probably expired because you didn't update it in over 30 days. Unfortunately there isn't anything we (the other users) can do to help you - and all you can do is to purchase the Dynamic DNS Pro service if you want that domain again.

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answered Jan 13 at 07:29 AM

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Cry Havok ♦
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Nope - didn't let it expire at all. I've had this hostname since Christ was a cowboy and have maintained it properly the whole time (I literally mean about a decade). It just went away on it's own. Pretty much just as fftir describes as well. I wonder how many people this has happened to - I noticed a couple threads that seem similar that I intend to check out.

Jan 14 at 10:31 AM Zaphod0414
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I had the same thing just this morning. I had 3 hostnames that were updating every day for long years... This morning, without any advice, all gone. I connected to the website and can add only two of them.... What can i do for the 3rd one ?

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answered Jan 13 at 09:04 AM

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fftir
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Please, ask your own question.

Jan 13 at 05:50 PM Cry Havok ♦

The trouble is - this isn't a traditional forum, but one in the model of Stack Exchange - it IS NOT suited for discussions and "me too" posts.

I agree that there seems to be a number of people suffering the same problem, be we cannot discuss them on this forum - discussions are better held on the other forum.

Jan 15 at 09:51 AM Cry Havok ♦

We still maintain the old forums for non-english language speaking users that we have language-specific speaking moderators for who can assist them. As a result, the old forums are still "active" so those can be active since they are connected.

I'm open to your thoughts as to what would be the best system/forum/etc to use here. The current one is in place because we had found that most users in the past had come to ask questions and get answers, and this suited that.

Mike

Community Manager, Dyn.

Jan 20 at 03:35 PM mtaylor ♦♦

Good point. I suppose the frequency of "back-and-forth" style troubleshooting shouldn't be all that high when your systems are all running fine. I'm more used to dealing with the "running thread" style of forum that may not prove to be as useful here. Still, it's not like this style cannot be used in such a way - this post is turning into a good case study of just that - it's just different. You definitely shouldn't discourage others from contributing relevant info even in this version of the forum, though. It usually helps in some way.

Jan 21 at 09:40 AM Zaphod0414
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