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I can't sign up for the 14 day's trial. After i complete information payment and push the SIGN UP FOR TRIAL button, i get order failed . I triad over and over again, i verify all data, is correct. Thank's for help.

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asked Feb 06 at 02:45 AM

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gmarker
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3 answers:

This is a user to user forum, we cannot help with account or billing issues

You'll need to contact Dyn's sales department (see the Contacts link below) to find out what the problem is.


But free users must use the Community Forum for support.

Correct, however you are attempting to pay for a service. There isn't anything we can do to help you with that, you have to contact Dyn's sales department (not their tech support address, their sales address).

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answered Feb 06 at 06:56 AM

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Cry Havok ♦
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But free users must use the Community Forum for support.

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answered Feb 06 at 02:39 PM

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gmarker
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I have de same problem, i get order with 4 diferents cards and have the same message error, I can't sign up for the 14 day's trial. After i complete information payment and push the SIGN UP FOR TRIAL button, i get order failed . I triad over and over again, i verify all data, is correct. Thank's for help

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answered Feb 18 at 07:36 AM

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jm56321
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Contact sales <at> dyn.com for help with purchasing services.

Feb 18 at 05:19 PM Cry Havok ♦
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