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General DNS & Domains Dyn Email Update Clients Dyn Developer

I really would appreciate some help with this. I only have 1 hostname that I use so that my family can keep an eye on my grandma through a wireless webcam. I have an email updater and I check my email on my phone. I did not receive the renewal email through my regular inbox or my spam box and all of a sudden, my hostname doesn't work anymore. We need the free hostname as we cannot afford extra expenses.

I really need it restored so that my family can continue keeping an eye on my grandma.

I tried responding to one of Mike's posts, but I think he's swamped right now. I also couldn't find a personal email or private message link for Mike.

Any help would be appreciated!

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asked Feb 21 at 11:06 PM

EnderWill\'s gravatar image

EnderWill
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mtaylor@dyn.com

See Recovering Free Accounts, here: http://dyn.com/legal/account-ownership-and-recovery-policy/

You can sign up for a new free account and create the hostname again, or a new hostname.

Feb 22 at 02:17 AM Scarabaeus
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1 Answer:

You'll need to sign up again. You cannot recover free accounts - from the link Scarabaeus provided:

Free accounts will not be restored by the Billing Team.

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answered Feb 22 at 07:03 AM

Cry Havok\'s gravatar image

Cry Havok ♦
52.1k 13 26 222

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