x
all questions login
General DNS & Domains Dyn Email Update Clients Dyn Developer

When I try to log into my account at http://www.dyndns.com I get a warning that the SSL certificate has not been verified by a trusted 3rd party.

I have logged in many times in the past with no problem. Suggestion?

more ▼

asked Sep 29 at 08:55 PM

Tom 4\'s gravatar image

Tom 4
5 2 2 3

10|600 characters needed characters left

4 answers:

"This CA Root certificate is not trusted because it is not in the Trusted Root Certification Authorities store."

So import it into your store. There should be an option to do so, especially in IE. This option is probably called "install this certificate" or so.

more ▼

answered Sep 29 at 10:17 PM

RotBlitz\'s gravatar image

RotBlitz ♦
28k 4 14 94

This worked. I don't see how to do that in chrome, but Safari offered the option. Required a browser restart (I think). Thanks to everyone who helped troubleshoot and solve this with me.

Sep 29 at 10:38 PM Tom 4

Can anyone explain why the certificate stopped working (trying to understand it - it is solved).

Sep 29 at 10:39 PM Tom 4
10|600 characters needed characters left
Can anyone explain why the certificate stopped working (trying to understand it - it is solved).

I just tested from a Windows XP computer with SP2 installed and Internet Explorer (6). No problems, no complaints about the certificate.

If I were to guess, perhaps some software installation program has made unfortunate changes to the list of root CAs. If not, then perhaps your computer hasn't had certain Windows updates installed.

more ▼

answered Sep 30 at 12:19 PM

VikingTiger\'s gravatar image

VikingTiger ♦
11.6k 2 10 124

10|600 characters needed characters left

I haven't had any problems with the SSL certificate used on http://dyndns.com. It's a certificate issued by GeoTrust, which as far as I know is trusted by all major browsers. What browser and what OS are you using?

more ▼

answered Sep 29 at 09:13 PM

VikingTiger\'s gravatar image

VikingTiger ♦
11.6k 2 10 124

Chrome (it seems to update itself every few days) and XP home edition. I did restart the computer.

Sep 29 at 09:19 PM Tom 4

I just restarted the router - no change. I also tried in Internet Explorer, same issue.

Sep 29 at 09:38 PM Tom 4
10|600 characters needed characters left

Try using Firefox 3.6. It could be that the SSL certificates in XP are too old. Sadly I no longer have an XP system to test this with.

more ▼

answered Sep 29 at 09:42 PM

Cry Havok\'s gravatar image

Cry Havok ♦
52.2k 13 26 222

I am firing up safari - I have chrome, IE7 and Safari installed. I log in every month to keep my account active - so do you think this change could have happened in the last 30 days? Can I ignore the bad certificate and log in?

Sep 29 at 09:49 PM Tom 4

Safari at least lets me see the certificate - everything looks good except it gives this error at the GeoTrust Global CA level: "This CA Root certificate is not trusted because it is not in the Trusted Root Certification Authorities store."

This is beyond my pay grade (by which I mean my knowledge) - does that shed any light on what is going on?

Sep 29 at 09:53 PM Tom 4
10|600 characters needed characters left
Your answer
osqa.question.ask.tags.preview.show

© 1998-2012  Dynamic Network Services Inc.  -  Legal Notices  -  Privacy Policy  -  Contacts     

Powered by AnswerHub - Enterprise Social Q&A