x
all questions login
General DNS & Domains Dyn Email Update Clients Dyn Developer

I've setup a new baby camera (Levana LV-TW500) - it works great when accessing the video feed from the home network. However, I'm having trouble sharing it with others outside the home network - of note:

  1. The application server works on the intranet - 192.x.x.x:82 displays as expected
  2. The external IP address is not a private address - format is 91.x.x.x (ISP is Qwest)
  3. The port is forwarded and appears working - 91.x.x.x:82 is open and accepting connections
  4. The DNS matches the external IP address

I've reviewed the guide and can't determine why the camera would work from the home intranet but fail on the Internet; hope someone can provide a few helpful suggestions or tips - thanks!

more ▼

asked Oct 30 at 04:24 AM

kencam\'s gravatar image

kencam
31 1 1 4

10|600 characters needed characters left

2 answers:

Appreciate the post and happy to say that I've solved the problem - details as follows:

  1. The port was forwarded from the modem to the router to the computer (the camera is wirelessly connected to the computer). Thus, the ports showed as "open" when scanned.
  2. However, the modem and router were not bridged correctly. Therefore, I had to enter login information to the router, then bridge the modem.

Once this was done, everything worked-out fine! FYI: Levana LV-TW500 has night vision and works as a great online baby camera!

more ▼

answered Nov 05 at 05:18 PM

kencam\'s gravatar image

kencam
31 1 1 4

Now please click the check mark beside the most relevant answer (can be your own), so that this Q&A can be orderly closed off.

Nov 05 at 11:43 PM RotBlitz ♦

Thanks for posting back. If this concludes your question, then please select an accepted answer by clicking the checkmark to the left of the relevant answer. In this case, it seems most natural that you choose your own answer. By selecting an accepted answer, the question gets marked as "answered", which is an important part of how this site works.

Nov 05 at 11:59 PM VikingTiger ♦
10|600 characters needed characters left

There could be several explanations. It's impossible for me to "see" anything without knowing your hostname or IP address, though.

If you have multiple modem/router devices, then you likely need to forward the port first from the ISP-provided router/modem to the other router, and then from the other router to the camera.

If the camera lacks a correct default gateway setting, it will not be able to communicate with remote hosts (outside your LAN).

With HTTP, the client (web browser) notifies the web server of which hostname the user specified, so that the web server may return different results based on the actual hostname used. Some camera devices and DVRs have been known to refuse to serve clients if they have used a hostname unknown to the camera's software. Whether that goes for your baby camera is impossible for me to know, but it is a possibility.

more ▼

answered Oct 30 at 08:46 AM

VikingTiger\'s gravatar image

VikingTiger ♦
11.6k 2 10 124

10|600 characters needed characters left
Your answer
osqa.question.ask.tags.preview.show

© 1998-2012  Dynamic Network Services Inc.  -  Legal Notices  -  Privacy Policy  -  Contacts     

Powered by AnswerHub - Enterprise Social Q&A