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I've searched the forums and other problems seem similar but I haven't been able to resolve using standard troubleshooting. I have set up a CCTV system for remote viewing. However, even before I can get to the CCTV, the web page does not load and the web client does not load.

This is my info:

hostname: http://squire.dyndns.biz/ Verizon FiOS/ Actiontec MI424-WR router/ Dynamic IP 25Mb down-25Mb up/ Windows XP running DVR software/ Ports forwarded: 80 (TCP), 8080 (TCP/UDP)/ DynDNS registered on router/ DynDNS IP updating client running/ Checked to make sure hostname resolves to most recent public IP/ Manually updated IP just in case/ DNS cache flushed/ Openport tool used to make sure ports are open

I can access the web client and web page from local machine so I think the internal CCTV and workstation setup is fine. Also, I was able to access the CCTV when manually inputing the most current IP address into the client side camera software from a remote workstation as if it was static which worked until the IP changed. Just don't know what's happening on the broadcast with Dynamic DNS. I'm probably missing a very obvious and simple step somewhere. Any insight from a second set of eyes would be appreciated. Please let me know if you need additional information.

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asked Dec 13 at 05:47 PM

bmhlee\'s gravatar image

bmhlee
3 1 1 3

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The question has been closed Jul 08 at 08:28 PM ago by Cry Havok for the following reason "The question is answered, right answer was accepted.".


3 answers:

Further, you must use Internet Explorer to access your site drikting.dyndns.org, because this requires an ActiveX control IEWebStream.cab to be downloaded and installed. Also, you may be forced to add drikting.dyndns.org to the trusted sites zone in Internet Explorer, because newer versions of IE may decline to run this ActiveX control due to an unknown publisher.


Edit:

I can access the cameras locally through the web camera client on the browser (which I'm guessing is http://DynDNS.com's)

Although you have accepted my answer (thanks!), I still want to comment on this sentence. No, DynDNS is nothing to do with clients or browsers or connectivity at all, never. It just resolves your DynDNS hostname to your current IP address, in case one (and only one!) update client propagates this information out of your network to your DynDNS hostname. But this has also been mentioned by Cry Havok already.

And if you want to know how I found out about your ActiveX "problem": Originally I visited your site with FireFox, but got just a white page with an object not loaded. So I looked at the HTML source code and saw that some object was needed, most likely an ActiveX control. I revisted your site with Internet Explorer (being the only one with ActiveX capability) and found my assumption confirmed. After having temporarily added your site to the trusted sites zone, the ActiveX installed and the full content was displayed...
Just in case one wants to know how to troubleshoot similar cases.

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answered Dec 13 at 09:27 PM

RotBlitz\'s gravatar image

RotBlitz ♦
28.1k 4 14 94

Thanks, I'll try that.

Dec 13 at 11:31 PM bmhlee

This was it. Thanks.

Dec 13 at 11:48 PM bmhlee

You're right. I was confused. The web client is from the DVR software and I didn't realize that. I knew it was something simple that I was just looking at the wrong way. Thanks.

Dec 15 at 09:12 AM bmhlee
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First off, don't use more than one device to update your hostname, that will lead to your account being blocked for abuse.

Now, when you say you can access it using the current WAN IP - is that remotely or locally? I can see port 80 is open on your hostname (Server: Apache/1.3.24 (Win32)) and port 8080 is responding (but is obviously not an HTTP server).

Does the CCTV software actually work with hostnames? Have you checked with the manufacturer to see if it only works with IP addresses?

Be aware that the only thing DynDNS is involved in is resolving your hostname to the IP address you updated it with. If there are connectivity problems then it isn't related to DynDNS.

Finally, if you haven't already I'd suggest you work through this guide on testing and configuration for remote access.

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answered Dec 13 at 08:46 PM

Cry Havok\'s gravatar image

Cry Havok ♦
52.2k 13 26 222

Thanks for the response. I will make sure to disable one of the update clients. I can access the cameras locally through the web camera client on the browser (which I'm guessing is http://DynDNS.com's) by going to the http://squire.dyndns.biz. And I can access the cameras remotely by manually punching in the current ip address into the network preferences of the CCTV software. The CCTV software also has an option for ddns. The is the screenshot (just so you know that it does support ddns, not to troubleshoot it for me): http://i94.photobucket.com/albums/l85/yvgeny/cctv.jpg Don't think it's connectivity.

Dec 13 at 11:39 PM bmhlee

It was the ActiveX problem. The CCTV software, I'll deal with separately. Appreciate your help.

Dec 13 at 11:49 PM bmhlee
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i have a zakcam.dyndns.corg account but i need to setup my pc based dvr for my cctve camera so i can view them from different network pls tell me how to do that and from where should i start.

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answered Jul 08 at 07:14 PM

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zaki
-4

Please ask your own question - don't add it as an "answer" to somebody's unrelated question.

Jul 08 at 08:28 PM Cry Havok ♦
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